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Return and Refund

How does the lifetime guarantee work?

The lifetime guarantee applies to broken handles. Contact us with a photo of the damage and your order number, and let us know more about what happened so we can better assist you. *We do not replace lost products or items with normal wear-and-tear.

What is your refund and reclamation policy?

If your Estrid product did not live up to your expectations, please contact us with your order number, let us know what's wrong and we will help you out. If you cannot find your order number, please send us your full name, email address, delivery add

How do I return my package?

You have 14 days to return your package after you receive it. Contact us with your order number for more instructions.