How do I pause or cancel my subscription?Updated 23 minutes ago
To cancel your subscription, please log in* and go to Manage Subscriptions. Choose the subscription you want to adjust and scroll to the bottom to cancel. You will also be given the option to pause temporarily.
You can skip upcoming deliveries or change the frequency of your subscription as well.
*An account is automatically created when ordering so that you can manage your subscription and/or account.
Please contact us with your order number (ES…) if you’re having trouble logging into your account or are experiencing any issues using the links. If you cannot find your order number, please send us your full name, email address, delivery address, phone number, and the colour of your starter kit.