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I can't login. How do I get access to my account?Updated 3 days ago

When logging in, a code will be sent to you via email and you can use it to log in. Please allow up to 5 minutes for the code to arrive in your inbox.


If you did not receive a login code, please try the following: 

  • Check your Spam or Filtered Folders
  • Request a resend of the code
  • Confirm your email is correct
  • Retry at a later time

If the issue persists, it may be that you used a different email address or that the email connected to your account is misspelled. If that seems to be the case, please contact us with your order number. 

If you cannot find your order number, please send us your full name, email address, delivery address, phone number, and the colour of your starter kit.

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