How do I update my payment method?Updated 6 days ago

If you are changing payment from Klarna or direct debit (SEPA) to a different method of payment, you will need to cancel your current subscription and start a new one.

To update your payment method, log in to your account and go to Manage Subscriptions → My profile and then Manage payment methods.

Once you add a payment method, it will automatically be the default for your subscription. If you do not want that, you can uncheck the box as seen in the image below:

*We are not able to update your payment for you for security reasons.

**If you paid with direct debit payment, like SEPA, your payment needs to go through a verification process to confirm the transfer is successful. This will cause a delay, up to 14 days, with direct debit payments and the shipping of your order. Your order will also not be visible in your account until the transaction has been verified. You can change your payment method to a credit card or PayPal to prevent delays by beginning a new subscription.